Terms & Conditions

Terms & Conditions


Welcome to CHAMDORA! By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase. By using our website, you confirm that you are at least the age of majority in your jurisdiction or have the consent of a guardian to use this site.

 

1. General Information

  • Business Name: CHAMDORA
  • ABN: 26 643 326 884
  • Registered Address: PO Box 2168, Werribee, VIC 3030, Australia
  • Contact Email:

2. Orders & Payment

  • All prices are listed in AUD (Australian Dollars).

  • We accept the following payment methods:

    • Credit/Debit Cards: Visa, Mastercard, American Express
    • Buy Now, Pay Later: Afterpay, Shop Pay (installments)
    • Digital Wallets: Apple Pay, Google Pay
    • PayPal: Secure payment via your PayPal account
    • Union Pay: Available for international customers

  • Once an order is placed, changes or cancellations may not be possible if it has already been processed or shipped. If you need assistance, please send us a message through our website's chat as soon as possible, and we’ll do our best to help.

3. Pricing & Taxes

  • All prices on our website are listed in AUD (Australian Dollars).

    We ensure that customers pay the full amount at checkout, with no additional fees upon delivery.

    • No Additional Taxes: We do not collect sales tax in any country. The price displayed on our website is the final amount, and no additional taxes will be applied at checkout.
    • Duties & Import Fees Covered: All applicable customs duties and import taxes are included at checkout, so you won’t be charged extra when receiving your order.
    • Hassle-Free Shipping: Once your order is placed, you can receive your package without worrying about unexpected customs fees or additional charges.

4. Shipping

  • We offer domestic shipping within Australia and international shipping to select countries.
  • For detailed information on shipping costs and delivery times, refer to our Shipping & Delivery Policy.

5. Returns & Exchanges

  • Returns and exchanges are accepted within 30 days of receiving your order, provided the items are unused, in their original condition, and with all tags still attached.
  • Sale items are final sale and cannot be returned or exchanged.
  • For detailed return instructions, refer to our Returns & Exchanges Policy.

6. Limitation of Liability

CHAMDORA is not responsible for:

  • Delays caused by third-party services such as shipping carriers.
  • Damage caused by improper use, care, or handling of products.
  • Lost or incorrect deliveries due to errors in the shipping address provided by the customer.

7. Privacy

We value your privacy and are committed to protecting your personal information. For details on how we collect, use, and secure your data, refer to our Privacy Policy.

8. Policy Updates

CHAMDORA reserves the right to update these Terms & Conditions at any time. Changes will take effect immediately upon posting on our website. We encourage customers to review this page periodically.

9. Governing Law

These terms are governed by the laws of Victoria, Australia, and any disputes will be subject to the jurisdiction of Victorian courts.

Questions or Concerns?

If you have any questions about these terms, please message us through our chat and we’ll get back to you as soon as possible.