Order Cancellation Policy


* Cancellation Window: We kindly ask customers to request cancellations as soon as possible. Order cancellations must be made within 2 hours of placing the order.

* How to Cancel: To request a cancellation, please send us a message through chat.

* Cancellation Fees: There are no cancellation fees.

* Non-Cancellable Orders:

    • Same Day Dispatch: Orders placed before 12:00 PM AEST will be processed and dispatched on the same day.
    • Next Business Day Dispatch: Orders placed after 12:00 PM AEST, on weekends, or on public holidays will be dispatched on the next business day.
    • If an order has already been dispatched, it cannot be canceled. However, customers may request an exchange or return after receiving the item.
    • Final sale items are not eligible for exchanges or returns.